Who to write to, and what to expect back.
Last updated 30 September 2026 · Bellatech Marketing Pvt. Ltd.
Bellatech Marketing Pvt. Ltd.
CIN U63121MP2026PTC082366
GSTIN 23AAOCB4894N1ZY
PT2 804, 8th floor, Pinnacle dreams, Nipania, Vijay Nagar, Indore- 452010, Madhya Pradesh
| About | Address | We reply within |
|---|---|---|
| Using the product, faults, anything technical | hello@usetone.ai | 1 working day |
| Invoices, refunds, payment problems | hello@usetone.ai | 2 working days |
| Privacy requests, data erasure, and complaints about a call you received | hello@usetone.ai | 30 days, usually far sooner |
| Security vulnerabilities | hello@usetone.ai | 2 working days to acknowledge |
| Sales, pricing, a project you are planning | Contact sales | 1 working day |
Tone is the platform; the call was placed by one of our customers. The fastest way to stop further calls is to say so on the call, or press 9 during it — that suppresses your number immediately and permanently, across that business’s entire account.
If calls continue, or you want to complain about one, write to hello@usetone.ai with the number that called you and roughly when. We keep a record of every call placed through us and can identify the business responsible.
Appointed under the Digital Personal Data Protection Act, 2023 and the Information Technology Rules.
Ridhith Arora
hello@usetone.ai
PT2 804, 8th floor, Pinnacle dreams, Nipania, Vijay Nagar, Indore- 452010, Madhya Pradesh